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CONFERENCE AGENDA

** Approximate conference times:

Tuesday, October 21st

Registration from 8.00am

Conference Day 1 - 9.00am - 5.40pm

Wednesday, October 22nd

Conference Day 2 - 9.15am - 3.00pm **

CONFERENCE DAY 1, TUESDAY 21ST OCTOBER 2008

Chairman’s Address and Opening

Brian Hume, Managing Director, Martec International Ltd

Joining up isolated functions in your business to drive more effective merchandising

  • Get a step by step on Virgin Megastore’s shift from a traditional record store to a multimedia superstore
  • Identify different business models and merchandising techniques to drive different customers into the store environment
  • Learn how Virgin Megastore introduced reporting and logistics processes to turn products into cash faster in an ever-changing environment
  • Find out how new merchandising technologies can create the optimal in-store presenceto better the shopper experience and merchandise information gathering process

Nisreen Shocair-Dajani, President, Virgin Megastore Middle East

Widening the scope: the secrets of cross channel merchandise planning

  • What is the effect of multi-channel shopping on consumer purchasing decisions? Understand the role of the internet and Web 2.0 on consumer behaviour?
  • Get one version of the truth: why it's crucial to have an holistic view of the merchandise lifecycle across all your sales channels 
  • The importance of coordination across multiple channels: understand how to get the right merchandising systems and processes in place to improve efficiencies and increase overall product availability

Carl Yeates, Head of Retail Supply Chain, Capgemini

NETWORKING COFFEE BREAK AND EXHIBITION

Getting the right range: why planograms are about more than just store space optimisation

  • Hear how to use planograms for much more than deciding the location
  • Discover effective methods for increasing planogram compliance to ensure changes to ranges are being made accurately and quickly in-store
  • Understand the key factors that need to be incorporated in store/cluster specific planograms to ensure seamless execution and that the best range is available for your customers 
  • Find out how you can achieve the right assortment relative to your competitors and achieve your merchandise and competitive objectives

Andrew Gardner, Vice President of Sales -EMEA, Galleria Retail Technology Solutions

Merchandise a llocation, replenishment and the demand driven supply Chain

  • What is the difference between allocation and replenishment and what role should they play in your merchandising decisions
  • Discover the importance of using “demand-pull” to place stock in the appropriate locations to support forecasted sales
  • Why is the demand forecast fundamental to it all? Discover what forecasting techniques can be used at various times in the product lifecycle and learn how to select the best replenishment method for your different products offerings
  • Achieve success from integrated merchandise and supply chain planning systems: Find out how the optimization of parameters and understanding the impact of your actions can ensure you achieve the results you're looking for

Clare Rayner, Managing Director, ARC Retail

Improving on shelf-availability:  streamlining allocation and replenishment across the store portfolio

  • Discover how to ensure you have the correct amount of inventory, at the right time, a tdifferent locations to minimise lost sales opportunities and overstocks
  • Lean how to improve availability across product ranges through a demand-drivensupply chain and increased collaboration with suppliers
  • Find out how to predict inventory needs more accurately and adapt to changing demand patterns and avoid creating markdowns of the future

Helen Mountney, UK Managing Partner, Kurt Salmon Associates
plus retail client tbc

NETWORKING LUNCH AND EXHIBITION

The nuts and bolts of retail pricing and how to incorporate effective price management in your merchandising processes from day one

  • Dive deeper inside the merchandise lifecycle and review the critical role played by shopper insight, forecasting and optimisation
  • Discover how the current economic downturn is changing the role of pricing – how doesyour strategy need to change?
  • Make sure your demand-driven applications support retail business processes and daily operational pricing and promotions requirements
  • Understand more about how you can take full advantage of advanced science and modeling techniques in critical areas like pricing, promotions, and markdowns
  • Learn how using price optimisation to better manage your clustering and assortment can have a dramatic impact your bottom line

Lyle Walker, VP Marketing, KSS Retail

Balancing operational reality with an appropriate level of science in your pricing and promotions

  • Hear why – and how - smart retailers are moving from profit maximization to a more pragmatic approach in their price and promotions management
  • Identify exactly what rules you should set in your optimisation systems to get the most out your promotions – short and long term
  • Use analytics to understand what’s really happening with your promotions: the importance of measuring the true impact on overall category and store sales
  • What’s the appropriate use of markdowns? Real life examples of successes and failures to ensure you avoid costly mistakes

Jason Gordon, Director, Retail, Ernst & Young LLP

Delivering customer focussed assortments to stores in multiple markets and on the internet

 

  • Find out how one pan-european retailer is delivering assortments to meet the needs of customers in different markets
  • Discover how you can integrate the internet into your assortment plans
  • Get a holistic view of assortment and allocation – learn why addressing the latest trends is key to meeting your customer needs

Martin Porritt, Solution Specialist , Torex

NETWORKING COFFEE BREAK AND EXHIBITION

Advanced focused roundtable discussion groups

Roundtables are designed to enhance your learning and give you practical know-how to apply to your business.

Get to the heart of your most difficult merchandising challenges and discuss solutions and strategies with your retail peers and industry experts in a relaxed, intimate environment.

Specific topic areas include:

  • Increasing on-shelf availability
    Led by: Gillian Maskell, Merchandising Director UK & ROI,    

                             The Body Shop

  • Getting holistic: integrating merchandise planning across the enterprise
    Led by: Liz Steer, Director, Steer Consulting Ltd
  • Localising merchandise plans by store and clusters

              Led by: Andrew Gardner, Vice President of Sales -EMEA

                             Galleria Retail Technology Solutions

  • Pricing and promotions in your merchandise lifecycle

              Led by: Rob Turtle, Global Solution Director, Pricing and

                            Promotions , dunnhumby

END OF DAY 1 NETWORKING DRINKS

EyeforRetail invite you to join your industry peers on Tuesday 21  to wind down from a day of insightful discussion, strategic debate and amazing networking for an evening of reflection and relaxation

Day 1 | Day 2

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CONFERENCE DAY 2, WEDNESDAY 22ND OCTOBER 2008

Top tips for managing organisational change

  • Find out how to create and manage a Change Plan for your merchandise planning project
  • What is the purpose of the analysis, when should it be completed, what dependencies are involved and what should you do with the output?
  • Learn why change management should be considered an on-going process and not a one-off initiative
  • Discover wha ttools can help you manage change effectively and minimize the opportunities for disruption in your new merchandising methods

Jo Wood, Consultant, First Friday

Achieving promotional effectiveness

 

  • Understand the crucial role that promotions play in today's current economic climate
  • Examine the challenges retailers face with promotions and discover what best practices you can put in place to overcome typical execution challenges
  • Hear how WHSmith are using Connect3 technology to make better promotion planning and management decisions

 

Simon Baker, Head of Development , WHSmith

George Lawrie, Principal Analyst , Forrester Research

NETWORKING COFFEE BREAK AND EXHIBITION

Is it possible to apply merchandising best practice in a fast moving & challenging retail environment?

  • Find out how Somerfield applied and managed merchandising best practice and cut 50%of their staff costs at the same time?
  • Discover how you can you execute last minute promotional requirements in-store successfully and seamlessly
  • Learn how you can ensure that your consumer messaging, POS and POP supports your latest merchandising plans to improve your category sales and exceed your overall business targets

Suzanne Powell, IT Account Manager and Business Systems, Somerfield

Nick Crane, Retail Services Manager, Somerfield Stores Ltd
Gordon Grant, Senior Consultant, Pierhouse

What is a good promotion?

  • Understand the importance of measuring in-store promotion activity such as who is buying, how much, what, when, if they would have bought otherwise and will they buy again
  • Learn how to use this framework to run promotions that benefit the category and achieve true incremental sales
  • Find out how retailers and suppliers can work effectively together to fulfill category goals 

Rob Turtle, Global Solution Director, Pricing and Promotions, dunnhumby

Chairman’s Summary and Closing

Day 1 | Day 2

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